TERMS OF SERVICE
Froh Media LLC
Effective Date: July 19, 2026
Company Information
Business Name: Froh Media LLC
Owner / Authorized Representative: James Frohlich
Phone: 563-370-8294
Email: [email protected]
Website: https://frohmedia.com
Business Address: 1875 14th St, Bettendorf, IA 52722
These Terms of Service (“Terms”) govern your use of the Froh Media LLC website, forms, communications, and services.
By accessing our website, submitting a form, communicating with us, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Business Description
Froh Media LLC is a digital marketing agency that provides services including advertising management, CRM automation, appointment-related support, and customer communication systems.
The specific services, pricing, payment terms, deliverables, and responsibilities for a client engagement may be established in a separate written service agreement.
If these Terms conflict with a signed service agreement, the signed service agreement will control with respect to that engagement.
Eligibility
You must be at least 18 years old and legally capable of entering into an agreement to use our services.
By using our website or services, you represent that the information you provide is accurate and that you have the authority to provide it.
Acceptable Use
You agree not to use our website or services to:
Violate any applicable law or regulation
Submit false, misleading, or fraudulent information
Attempt to gain unauthorized access to our website, accounts, or systems
Interfere with the operation or security of our website
Transmit malware, harmful code, or abusive content
Impersonate another person or business
Infringe upon the rights of another person or organization
Use our services for unlawful, deceptive, or unauthorized communications
We may suspend or terminate access when we reasonably believe these Terms have been violated.
SMS Messaging Program
Froh Media LLC may offer an SMS messaging program for individuals who expressly agree to receive text messages.
Depending on the consent you provide, messages may include:
Appointment confirmations and reminders
Service-related notifications and updates
Account-related communications
Customer support messages
Promotional offers or announcements, when expressly authorized
Message frequency varies. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS Opt-In and Consent
You may opt in to receive SMS messages by completing a compliant form and affirmatively selecting the applicable SMS consent checkbox.
By opting in, you authorize Froh Media LLC to send text messages to the mobile number you provided for the purposes disclosed at the time of consent.
Your consent applies only to Froh Media LLC and the messaging purposes disclosed in the opt-in form.
You represent that:
You are the subscriber or customary user of the phone number provided
The information you submit is accurate
You are authorized to provide consent for that phone number
You will notify us if your phone number changes or is reassigned
SMS consent is voluntary and may be withdrawn at any time.
SMS Opt-Out Instructions
You may stop receiving SMS messages at any time by replying STOP to any message from Froh Media LLC.
After submitting an opt-out request, you may receive one final confirmation message stating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages unless you provide consent again.
For assistance, reply HELP or contact us at:
Email: [email protected]
Phone: 563-370-8294
We may recognize other commonly used opt-out requests when required by applicable law or carrier rules.
SMS Delivery and Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
SMS delivery may be affected by circumstances outside our control, including carrier availability, network conditions, device compatibility, and the accuracy of the phone number provided.
Froh Media LLC does not guarantee that every message will be delivered or received within a particular period.
Standard message and data rates may be charged by your wireless carrier. You are responsible for any charges imposed by your carrier.
Mobile Information and Privacy
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be disclosed to service providers that assist us with sending messages and operating our communications systems. These providers may only use the information as necessary to provide services on our behalf.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.
Our collection and use of personal information are further explained in our Privacy Policy, available at https://frohmedia.com.
Email Communications
If you voluntarily subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us.
We may still send non-promotional communications that are reasonably necessary to manage an existing business relationship, respond to a request, or provide contracted services.
Services and Client Agreements
The scope, pricing, payment schedule, duration, cancellation terms, and deliverables associated with professional services may be stated in a separate proposal, invoice, order form, or client service agreement.
Unless expressly stated in a signed written agreement, Froh Media LLC does not guarantee any particular financial result, number of customers, appointments, sales, revenue, return on advertising spend, or business outcome.
Marketing and advertising performance may be affected by factors outside our control, including market conditions, competition, pricing, sales performance, platform policies, consumer demand, and advertising budgets.
Fees and Payments
Fees for professional services will be disclosed before services begin or documented in a separate agreement, proposal, invoice, or order form.
Clients agree to provide accurate billing information and authorize the applicable charges.
Late payments, refunds, cancellations, and charge disputes will be handled according to the applicable service agreement or payment terms presented at the time of purchase.
Third-Party Platforms and Services
Our services may involve third-party platforms, including advertising platforms, customer relationship management systems, scheduling tools, website providers, payment processors, email services, and telecommunications providers.
Froh Media LLC does not control these third-party platforms and is not responsible for:
Platform outages or interruptions
Changes to platform features, pricing, or policies
Account restrictions or suspensions imposed by a platform
Delays caused by third-party reviews or approval processes
Data loss or service interruptions caused by third parties
Your use of a third-party platform may also be governed by that platform’s own terms and privacy policy.
Intellectual Property
Unless otherwise stated in a written agreement, the Froh Media LLC website and its original text, graphics, branding, designs, processes, and other content are owned by or licensed to Froh Media LLC.
You may not copy, reproduce, distribute, sell, modify, or commercially exploit our content without prior written permission.
Clients retain ownership of materials they provide to us. Clients represent that they have the necessary rights and permissions to provide and use those materials.
Disclaimer of Warranties
Our website and general information are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Froh Media LLC disclaims warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, availability, accuracy, and non-infringement.
We do not guarantee that our website will always be available, secure, error-free, or free from harmful components.
Limitation of Liability
To the fullest extent permitted by law, Froh Media LLC and its owner, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our website, communications, or services.
This includes loss of revenue, profits, business opportunities, data, goodwill, or anticipated savings.
Where liability cannot legally be excluded, our total liability will be limited to the amount you paid directly to Froh Media LLC for the service giving rise to the claim during the three months immediately preceding the event that created the claim.
Some jurisdictions do not permit certain liability limitations, so portions of this section may not apply to you.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Froh Media LLC and its owner, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:
Your misuse of our website or services
Your violation of these Terms
Information or materials you provide
Your violation of another person’s rights
Your unlawful or unauthorized activities
Termination
We may suspend or terminate access to our website or services if:
You violate these Terms
Required payments are not made
Your activity creates legal, security, or reputational risk
We are required to do so by law or a third-party platform
Termination of professional services will otherwise be governed by the applicable service agreement.
Sections that reasonably should remain effective after termination will survive, including payment obligations, intellectual property rights, disclaimers, liability limitations, and indemnification.
Governing Law
These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-law principles.
Any legal proceeding relating to these Terms or our services must be brought in a court with appropriate jurisdiction in Iowa, unless applicable law requires otherwise.
Changes to These Terms
We may update these Terms periodically to reflect changes to our services, practices, technology, or legal obligations.
The updated Terms will be posted on our website with a revised effective date. Your continued use of our website or services after an update constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Our failure to enforce any provision does not waive our right to enforce it later.
Entire Agreement
These Terms, our Privacy Policy, and any applicable signed service agreement constitute the agreement between you and Froh Media LLC regarding the matters they address.
Contact Information
Questions about these Terms or our SMS messaging program may be directed to:
Froh Media LLC
Owner / Authorized Representative: James Frohlich
Email: [email protected]
Phone: 563-370-8294
Website: https://frohmedia.com